A 50-state quick reference to dealer warranty-reimbursement law: labor rates, paid hours, parts, claims and chargebacks, and whether service contracts and CPO are covered. Built from public statutes and, where they set a rule, state agency regulations.

What's here

• Map: U.S. Audit Climate (opens first) — the audit climate score (0–100) on a U.S. map: how restrictive each state's law is toward warranty audits, chargebacks and rate validation. Hover or click a state for how it was scored.
• Matrix: State-by-State Rules — one row per state: labor rate, rate increase requests, manufacturer response, paid hours, parts markup, and service contracts and CPO. Click a state for its key facts, with the statute quotes and sources one click deeper. Tick 2 to 6 states, then press Compare to see them side by side.
• Dashboard: Overview of Rule Types — rule counts across all 50 states: how many states give each answer, with a plain-English definition of every answer and the states behind it.
• Governing Bodies — for each state: the statute, any state agency rule that adds a warranty rule, the agency (with a link to its website) and where a dealer takes a dispute.
• Cases & Laws — key decisions and legislation on rate submissions, audits and chargebacks, each labeled with how it was verified.
• News — law changes and rulings (up to 5 a week) plus industry commentary from reliable trade and legal publications (up to 3 a week), labeled separately, with the list of sources checked.
• Downloads — the Excel workbook (everything on the site), one-page state PDFs and one research data file.
• Update log — the Monday law-change checks and site updates.

How to read it

Yes

The state's warranty rate and time rules apply to that coverage.

Conditional

Applies only if a condition is met, usually who issues or pays for the contract.

Not covered

The statute excludes it or limits the rule to manufacturer-issued work.

Silent · Not set in statute

The statute says nothing. Contracts, regulations or other law may still apply.

Full details

The statute quote, pinpoint cite and conditions behind each key fact.

Keep in mind

• Internal use only. Research summary, not legal advice. Verify against the cited statute and take disputes to Legal.
• No company rates or dealer payment data.
• Checked for law changes every Monday. Each state shows Last verified and Law last amended.
• Flagged states (New England, New York, northern New Jersey and Hawaii) are outlined in gold on the map and marked Flagged elsewhere.
• Scope: franchised passenger-vehicle dealers. RV, heavy-truck and independent repair-shop rules are out of scope.